Shipping Policy
At [Your Store Name], we want to make sure your order reaches you safely and on time. Please review our shipping policy below for all the details you need.
Order Processing Time
All orders are processed and dispatched within 1-2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Once dispatched, delivery times are as follows:
- International Shipping: 7-12 business days
Please note that these are estimated delivery times and may vary due to customs processing, local courier delays, or unforeseen circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's journey every step of the way.
Customs, Duties & Taxes
For international orders, please note that your package may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Delayed or Lost Packages
While we work with reliable shipping partners, delays can occasionally occur due to customs, weather, or logistic issues. If your order hasn't arrived within the estimated timeframe, please contact us at syra.support@gmail.com and we'll help track down your package.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately so we can attempt to correct it before dispatch.
Questions?
If you have any questions about your order or our shipping process, feel free to reach out to our support team at syra.support@gmail.com — we're happy to help.